Terms of Use

Please read this License Agreement carefully before using, accessing, downloading, installing or otherwise operating any of the Products.

By using, accessing, downloading or otherwise operating any of the products, Licensee constitutes an unconditional agreement to be bound by this License Agreement.

IF YOU DO NOT ACCEPT THE TERMS OF THIS LICENSE AGREEMENT, YOU ARE PROHIBITED FROM USING ANY OF THE PRODUCTS.

1. DEFINITIONS

Agreement means this License Agreement and all schedules, appendixes and related documentations provided to Licensee.

Billing Information means the information required for billing the usage of the Products. This includes, but is not limited to the Licensee’s name, address, e-mail address, telephone number and in case Licensee transacts business with Licensor, financial information such as a valid credit or debit card or other payment details.

Confidential Information means any information of a non-public, confidential or proprietary nature, whether of commercial, financial or technical nature, customer-, supplier, product or production-related or otherwise, including samples, information relating to, specifications, the Product, patent applications, process designs, process models, materials and ideas, disclosed by the Licensor to the Licensee.

Control means the power, factual or by law, to exercise a decisive influence on the designation of the majority of the directors of a company, or on its management. Notably, there is legal control when it results from the possession of the majority of the voting rights linked to the shares of the controlled company.

Effective Date means the commencement date of the Agreement and is set to the date of the registration for the Use of any of the Products.

End Date means the expiration date of each Term starting from the Effective Date.

Intellectual Property Rights means any intellectual property and proprietary rights, including, but not limited to, copyrights, moral rights, works of authorship, trade and service marks, trade names, rights in logos and get-up, inventions and discoveries, Confidential Information, trade secrets and Know-How, registered designs, design rights, patents, utility models, all rights of whatsoever nature in computer software and data, source code, database rights all intangible rights and privileges of nature similar or allied to any of the foregoing, in every case in any part of the world and whether or not registered; and including all granted registrations and all applications for registration, all renewals, reversions or extensions, the right to sue for damages for past infringement and all forms of protection of a similar nature which may subsist anywhere in the world.

Know-How means any information relating to commercial, scientific and technical matters, inventions and trade secrets, including but not limited to any patentable technical or other information which is not in the public domain including information comprising or relating to concepts, discoveries, data, designs, formulae, ideas, reports and data analyses.

License has the same meaning as Agreement.

License Agreement has the same meaning as Agreement.

License Fee means the amount payable to Licensor required for Use of the Products.

Licensee means you and any entity on whose behalf you Use the Products.

Licensor means Ventory BV, Excelsiorlaan 8, 1930 Zaventem, Belgium, VAT Nr. BE1001714644 and its successors and assignees.

Third Party Software means open source software and other third-party software used with the Product but not branded or developed by Licensor.

Parties means both Licensee and Licensor.

Party means Licensee or Licensor individually.

Payment Provider means a third-party payment platform made available to Licensee. Currently, Licensor is using Stripe Payments Pty Ltd ACN 160 180 343 as a third-party service provider for Payment Services via https://stripe.com/docs/connect/updating-accounts#tos-acceptance.

Stripe Account means an online payment profile created and registered with the Payment Provider for and on behalf of Licensee in order for Licensee to provide the Payment Services.

Payment Services means the internet-based payment processing services provided by the Payment Provider, acting as a payment facilitator and/or escrow agent for the collection and payment of the License Fee under this Agreement.

Products means the Ventory software application as published for use and/or download under https://app.ventory.io/, https://ventory.io or any other application platform, such as Apple Store or Google Play and all related services offered by Licensor.

Purpose means using or installing the Products in order use a warehouse and stock management system.

Taxes means any value added tax (VAT), sales tax, income tax, consumption tax or any other similar tax, duty, fee, levy or other governmental charge, customs duties and other levies.

Term means the Trial Period and any extended period of subscription in accordance with this Agreement.

Trial Period means the first one (1) month after the Effective Date.

Ventory means a field inventory management software comprised of a) web app; b) mobile app on Google Play and Apple Store; c) API integration, including any related software, source and object code, deliverables, technology and related resources and relevant documentation provided and/or created, made available or developed by Licensor to Licensee in connection with this Agreement.

Use means using, accessing, downloading, installing or otherwise operating the Product subject to clause titled “LICENSE” and in connection with the Purpose of this Agreement and its terms and conditions.

Updates means all updates, modifications and releases of new versions of Product containing improvements, corrections, minor modifications, bug fixes, patches, or the like that have been publicly announced by the Licensor on its website.

Upgrades shall mean all modifications, new features, enhancements, releases of new versions of Product and similar developments of it which have not been announced already as Updates by Licensor on its website. Such Upgrades may be subject to additional charge and require a separate agreement by the Parties and/or are specifically designed for or requested by Licensee.

2. GRANT OF LICENSE

2.1 License

The Licensor grants to the Licensee, and the Licensee accepts from the Licensor for the Term and subject to the conditions of this Agreement, a non-exclusive, non-transferable, worldwide and non-assignable right and License to Use the Products in connection with the Purpose.

Except as specifically set forth herein or as agreed by the Licensor in writing, Licensee shall not disclose, rent out, hire, distribute, relicense, sell, lease, transfer, encumber, assign or make available to third parties or for public use the Products. Any attempt to take any such actions is void and will automatically terminate Licensee’s rights under this Agreement. For the avoidance of doubt, the Licenses granted under clause titled “LICENSE” shall not include any modifications or Upgrades of any kind to Products made by the Licensor after the Effective Date except for the Updates that have been made publicly available to the Licensee.

2.2 Reverse Engineering and Modifications

Unless agreed by Parties in writing or if the enforcement of this provision is prohibited by applicable law, Licensee shall not under any circumstances attempt, or knowingly cause or permit others to attempt to modify, adapt, port, merge, decompile, disassemble, reverse engineer, decipher, decrypt or otherwise discover the source code or any other parts of the mechanisms and algorithms used by Product nor remove restrictions or create derivative works of Product or of any part of Product. The Licensee may not alter, modify, adapt, port or merge Product or any part thereof.

2.3 Ownership

The Licensee recognizes that all rights, title and interests in and to any and all worldwide Intellectual Property Rights related to the Product shall remain the property of Licensor or its suppliers. Unless otherwise agreed upon between the Parties, any Intellectual Property Rights in any Updates, Upgrades, enhancements, customization, modifications, inventions, developments, improvements thereof of any kind to, in, or that otherwise relate to the Product, including any derivative work or results of services during, before or after the Term of this Agreement, either specific to Licensee, its customer or in general in connection with this Agreement or arising out of the business relationship between the Parties shall solely and exclusively belong to or be transferred to Licensor through assignment, entitlement or otherwise, including the entire right, title and interest. For this purpose, Licensor shall also have the right to file and prosecute at its own expenses any patent application on the same above, in any country, region or jurisdiction in the world in its own name or on behalf of Licensee, as the case may be. Licensee shall not have the right to claim and will not undertake or try to obtain, register or apply for any Intellectual Property Rights or other rights in or to the Product anywhere in the world. Licensee shall not do anything that might misrepresent, change or otherwise compromises the ownership or proprietary rights of Licensor or its suppliers under this Agreement. Licensee shall not take any actions that would amount to an exhaustion of Licensor’s or its suppliers Intellectual Property Rights. The Product may contain the Product logo and copyright notice. It is prohibited to remove or modify the copyright notice and Product logo.

3. PAYMENT

3.1 License Fee

During the Trial Period the use of the Software is free of charge. In case of an extension of the Term after the Trial Period the Licensee must pay to the Licensor the then currently applicable license fee (License Fee) as provided by Licensor.

The Licensee is prohibited from using the Products if the License Fees due have not been paid and Licensor reserves the right to immediately suspend, terminate, block and/or blacklist the Use of the Product under this Agreement.

3.2 Changes

During the Term the License Fee may be subject to change by Licensor provided Licensor has given to Licensee a prior written notice of at least one (1) month. In case of an increase of the License Fee by more than ten (10) percent, Licensee may terminate this Agreement with the effective date of such change.

All License Fees paid for the usage of the Product are non-refundable except as otherwise provided in this Agreement.

3.3 Taxes

Licensee shall be responsible to pay all Taxes or levies due in connection with the License Fee and Licensee’s Use of the Products.

3.4 Payment Term

In case the Use of the Product is subject to payment by Licensee in accordance with this Agreement, the Licensee Fee shall become immediately due and must be issued prior the User of the Product for the following Term subscription in advance. Payment must be executed in accordance with the clause titled “PAYMENT PROVIDER” and “PAYMENT DETAILS”.

3.5 Invoices

In order to Use the Product, Licensee must provide Licensor with accurate and complete Billing Information. Invoices related to the License will be sent in PDF format to the email address as provided by Licensee during its registration process for using the Product. Licensor will issue each Invoice on a monthly or annual basis, as subscribed by the Licensee, either, after each successful payment transaction or when the payment for the applicable payment transaction has become due.

For the purpose of billing and invoicing, Licensee shall provide to Licensor its payment details in accordance with clause titled “PAYMENT DETAILS” under this Agreement, either during the first registration or at the latest upon notification by Licensor when the usage of the Product becomes chargeable under this Agreement.

3.6 Non-Payment

The Licensee is prohibited from using the Products if the License Fee due has not been paid.

In case of (partial) non-payment of an invoice at its expiration date:

any other non-expired debt of the Licensee will become due automatically without prior notice; the Licensor is entitled to immediately suspend the License and Use without prior notice; the amount due will automatically and without prior notice be increased with ten (10) % interest per year; and a lump-sum compensation in the amount of ten (10) % of the unpaid or overdue paid invoice amounts will be due, as well as other applicable legal and extra-legal recovery expenses, protest and legal costs.

3.7 Payment Provider

All payments due under this Agreement will be executed by using a Payment Provider. Licensor assists in processing payment of the License Fees by using a Payment Provider for payments under this Agreement. For such purpose, the Product may contain links to third-party websites, terms and conditions, resources which may be subject to different terms and conditions and privacy practices or policies. Such links are not an endorsement by Licensor of such Payment Services.

By registering for the Use of the Product Licensee agrees (a) that Licensor and Payment Provider are independent entities and do not have any partnership, agency, or employment relationship; and (b) that the Payment Services are subject to all applicable terms and conditions of the Payment Provider as published on its website, including but not limited to, the service agreement under https://stripe.com/be/ssa the end user terms under https://stripe.com/be/connect-account/legal and https://stripe.com/be/connect/legal, the Stripe payment terms https://stripe.com/payment-terms/legal and https://stripe.com/sepa-direct-debit/legal and the Stripe’s privacy policy which are located at https://stripe.com/be/privacy, whereby such terms and conditions apply between Licensee and the Payment Provider directly.

Additionally, Licensee is also solely responsible to the Payment Provider for all transactions and charges, disputes, refunds, claims, fines, or use of the Payment Services and any penalties or fines imposed by any bank, money services business, payment network, or other financial intermediary resulting from Licensee’s use of Payment Services in a manner not permitted by this Agreement and the terms and conditions of the Payment provider.

By registering for the Use of the Product, Licensee consents and authorizes Licensor and the Payment Provider to: (a) share and disclose with one another any information, payment details and payments instructions that Licensee provides when Using the Product for the purpose of the Payment Services; (b) connect Licensee’s account through the Product with the Payment Provider’s Stripe Account or any other account created by or for Licensee and, to the extent required to complete Licensee’s transactions, with any third party service provider for the purpose of the Payment Services.

Additionally for the purpose of the Payment Services, by registering for the Use of the Product, Licensee authorizes, and agrees to allow Licensor and the Payment Provider to collect, use, retain, and disclose any information that Licensee provides to Licensor or the Service Provider, including information that Licensor or the Payment Provider may collect directly using cookies or other similar means.

Licensee acknowledges that it is solely responsible for any information or data provided by Licensee directly to Licensor or the Payment Provider or as part of the standard registration process with the Product or otherwise for the purpose of the Payment Services.

Licensor is not responsible or liable for the availability or accuracy of such Payment Services, or the content, products, or services available from such Payment Provider, or any fraud or other crime facilitated thereby.

In no event shall Licensor be liable to Licensee for any actions, claims, demands, losses, liabilities, damages, recoveries, settlements and/or costs (including attorney, accountant, and expert witness fees and costs), known or unknown, contingent or otherwise of any kind whatsoever, arising out or relating to their respective use of, or in ability to use, the Payment Services, regardless of the legal theory under which such losses are sought.

Licensor takes no responsibility and assumes no liability for any action, inaction, omission or negligence of the Payment Provider in connection with the Payment Services.

Due to the nature of the internet, user verification on the internet is difficult. Licensor does not assume any responsibility for the confirmation of Licensee’s identity, qualification and/or experience. Notwithstanding the above, for transparency and fraud prevention purposes to the extent as permitted by applicable laws, Licensor may request Licensee to provide proof of its identity or obtain information about Licensee from third party databases in Licensee’s jurisdiction.

3.8 Payment Details

Licensee shall pay by credit card, or as otherwise agreed by the Parties in writing. Licensor advises to use credit card payment for all current and future payments under this Agreement in order to guarantee an uninterrupted Use of the Product. However, SEPA direct debit option is available in all EU Member States, Norway, Iceland, Liechtenstein, Switzerland, Monaco, San Marino, and Andorra. Licensee chooses to pay by SEPA direct debit through providing its IBAN account number via the Product or otherwise.

By providing the credit card details, IBAN account number or any other payment details, Licensee is authorizing Payment Provider, to send instructions to Licensee’s bank and/or credit card provider to debit or credit Licensee’s bank account in accordance with those instructions.

Licensee may provide such payment details for all current and future payments either during the registration process for the Use of the Product or at any time later when using the account. In this case, Licensee acknowledges that all amounts due under this Agreement will be deducted automatically from its credit card and/or bank account in accordance with the Licensor’s payment terms without any further action and separate authorization of Licensee, unless otherwise agreed upon between the Parties.

In case Licensee decided not to provide its payment details for all current and future payments due under this Agreement, Licensor will provide an email with a payment request by credit card each month when a payment is due under this Agreement. Licensee shall execute each credit card payment within seven (7) days after receipt of Licensor’s payment request.

For the avoidance of doubt, Licensee’s payment details are provided directly to the Payment Provider via the Product and will be linked to Licensee’s Stripe Account. At no time will such payment details be saved, stored with the Product itself or used otherwise by Licensor.

4. ACCOUNT INFORMATION

Before Using the Product, Licensee must create a username and password as well as provide accurate contact and other information, such as email address, telephone number and name, credit card or other payment details (together “Account Information”). Licensee is strictly prohibited from: (i) using false Account Information, , (ii) using such information owned or controlled by another person with the intent to impersonate that person, or (iii) providing such information subject to any rights of a person other than Licensee without appropriate authorization. Licensor reserves the right to refuse registration or cancel any account that it reasonably believes is in violation of the foregoing. Licensee shall be responsible for maintaining the confidentiality of its password and is liable for all activities that occur on its account. Licensee agrees to immediately notify the Licensor of any unauthorized use of Licensee’s Account Information or other breach of security. To the extent required under this Agreement, Licensee authorizes Licensor to save and use such Account Information as provided by Licensee with the Product.

5. SUPPORT

The Licensor has no obligation under this Agreement to provide any maintenance, integration support, support or training to Licensee. Such services may be purchased by Licensee separately and subject to additional service fees.

General documentation regarding the minimal technical requirements, the suitability, the integration, the features and compatibility of the Products will be made available on the Product website www.ventory.io.

6. UPGRADES AND UPDATES

The Licensor has no obligation whatsoever under this Agreement to Upgrade, modify or release new versions of the Products.

The Licensee shall only be entitled to Updates of the Products that have been made publicly available by the Licensor.

7. STATISTICS

For statistics and invoicing purposes, Licensor will have at all times the right to track the Use of the Products. Licensor may use the gathered information to deliver the Products, manage the Licensee’s account, provide customer support, perform research and analysis about Licensee’s Use, enforce the Agreement and perform functions otherwise described to Licensee at the time of collection.

Licensee grants Licensor a limited, royalty-free, worldwide license to use the information collected by the tracking and reporting functionality to facilitate the operation of Products, ensure compliance and for its internal business purposes.

8. MARKETING AND USE OF NAME

The Licensor may refer to the Licensee’s name, trademarks, service marks, logos, and/or branding as well as the existence of the License in (i) marketing and publicity materials as an indication of its experience, and (ii) internal data systems.

The Licensee may not use the Licensor’s trademarks, service marks, logos, and/or branding in any external publicity material without the Licensor’s prior written consent.

9. WARRANTIES

9.1 Specifications

The Licensor warrants that paid Use of the Products are in accordance with the minimum technical requirements provided by the Licensor to the Licensee.

The licensor does not provide any guarantee, express or implied, as to quality, suitability, features, compatibility of the products other than as mentioned in the general documentation. In the event a claim of the licensee is considered valid by the licensor, the sole recourse consists of a repair or a replacement of the relevant software element, library or sdk.

9.2 As Is

Except to the extent as specified in the preceding clause titled “specifications”, any product (be it free of charge or paid) and its use is provided “as is”, without warranty of any kind, express or implied, statutory or otherwise, including, but not limited to the product’s accuracy, title, merchantability, fitness for a particular purpose or non-infringement. Licensor does not warrant the correction of all defects or any error-free or uninterrupted operation of the product. The licensor does not provide any warranty as to quality, suitability, features, compatibility of the product other than as mentioned in such general product documentation. This agreement does not provide any representation or warranty or liability as to any third-party software.

9.3 Third Parties

The Licensor will not indemnify nor hold harmless the Licensee against any infringements of any rights of third parties.

Licensor shall have no obligation for payment of royalties or any other compensation to Licensee or third parties, if any, with respect to the Use of the Product by Licensee or its customers, clients, viewers, listeners for playing media content or in connection with third party products and software. The Licensee will be exclusively responsible for payment of royalties to third parties.

10. LIMITATION OF LIABILITY

The licensor’s total aggregate liability to the licensee or to any third party, whether in contract (including under any indemnity or warranty), in tort (including negligence) under a warranty, under statute or otherwise, under orin connection with this agreement shall be limited to the amount of the yearly license fee paid or payable for the term of this agreement.

Not withstanding any other provision of this agreement, the licensor shall not be liable vis-à-vis the licensee or to any third party, whether in contract, in tort (including negligence) under a warranty or indemnity, under statute or otherwise, under or in connection with this agreement for any lost revenue, lost profit, lost data or corrupted data, or indirect or consequential damages, costs of procurement for substitution of products or services, third party software and claims, provided information, wasted management time, loss of use of computer systems and related equipment, computer failure and malfunctions, downtime costs, however caused, arising out of the use of or inability to use the products even if (a) the licensor has been advised of the possibility of such damages, or (b) the damages were foreseeable.

The provisions of this clause titled“limitation of liability” shall not apply to the extent restricted or prevented by mandatory applicable law that cannot be amended or excluded by contractual waiver such as deliberate acts and fraud.

 

11. CONFIDENTIALITY

11.1 Treatment of Confidential Information

The Licensee agrees and undertakes that for the duration of this Agreement as well as for ten (10) years thereafter, it will keep confidential and will not use for its own purposes nor without the prior written consent of the Licensor divulge to any third party any Confidential Information concerning the Licensor or its activity it has received or obtained in the framework of this Agreement.

11.2 Release from Restrictions

The provisions of the clause titled “CONFIDENTIALITY” shall not apply to any Confidential Information of the Licensor that:

a) at the time the Licensee discloses it to a third party or uses it, is generally known to the public through no fault of the Licensee; or

b) at the time the Licensee uses it or discloses it to a third party, has been made available to the Licensee by a third party having the lawful rights to do so without breaching any such obligation of non-use or confidentiality; or

c) is proven by the Licensee to have been independently developed by the Licensee without making use of the Confidential Information; or

d) the Licensee is required to disclose to comply with applicable laws, or to comply with governmental regulations, provided that the Licensee provides prior written notice of such disclosure to the Licensor and takes reasonable and lawful actions to avoid and/or minimize the degree of such disclosure and affords the Licensor as much notice as possible of such disclosure to allow the Licensor to do likewise.

11.3 Survival

The clause titled “CONFIDENTIALITY” shall remain in full force and effect notwithstanding any termination of this Agreement.

12. COMMENCEMENT AND TERM

This Agreement shall commence on the Effective Date and shall, subject to the provisions of the clause titled “TERMINATION” continue to be in effect for the Term of the Trial Period. After this first Term, this Agreement will be tacitly renewed for consecutive one (1) month or one (1) year (Terms, as chosen by the Licensee, unless one of the Parties terminates the Agreement in accordance with the clause titled “TERMINATION”.

13. TERMINATION

13.1 Termination

At any time, either Party may terminate this Agreement at the end of each Term by giving a prior written notice to the other Party.

Without prejudice to any other rights to which it may be entitled, either Party may give notice in writing to the other Party terminating this Agreement for cause with immediate effect and without court authorization:

a) if the other Party commits any material breach of any of the terms of this Agreement and (if such a breach is remediable) fails to remedy that breach within fifteen (15) calendar days of that Party being notified in writing of the breach; in any case, the following (non-exhaustive) list of events will be considered as a material breach:

the Licensee fails to pay the License Fee within the agreed payment terms or fails to provide a valid payment details for such payment; the Licensee uses the Product in contravention with the Purpose; if the Licensee violates any material term of this Agreement; if the Licensor has reasonable basis to believe that Licensee is not abiding by the spirit and the conditions of this Agreement; if the Licensor has a reasonable basis to believe that Licensee is impairing the Licensor’s business;

b) if an order is made or a resolution is passed for the winding up of the other Party or if an order is made for the appointment of an administrator to manage the affairs, business and property of the other Party or if a receiver is appointed of any of the other Party’s assets or undertaking or if circumstances arise which entitle the Court or a creditor to appoint a receiver or manager or which entitle the Court to make a winding-up order or if the other Party takes or suffers any similar or analogous action in consequence of debt;

c) in case of a change of Control of the Licensee.

In the event of any termination for cause by the Licensor pursuant to the rules set above, Licensor is under no obligation to provide a refund for the License Fees received from Licensee or apply such fees to future services.

13.2 Effects of Termination

All rights granted to the Licensee under this Agreement shall forthwith terminate and immediately revert to the Licensor. All Use of Products shall immediately be discontinued by Licensee and uninstall, delete and destroy any copies of the Products.

Termination of this Agreement for any reason shall not release any Party hereto from any obligation which, at the time of such termination, has already accrued and become due to the other Party or which is attributable to a period prior to such termination nor preclude either Party from pursuing any rights and remedies it may have hereunder or at law or in equity with respect to any breach of this Agreement.

In case of termination of this Agreement, for any reason whatsoever, all unpaid due License Fees shall become immediately collectible and the Licensor shall be entitled, in addition to any other remedies available to it, to take all necessary steps to collect such amounts, together with all costs, indemnities, compensations, damages, fees and expenses incurred by the Licensor.

14. MISCELLANEOUS PROVISIONS

14.1 Legal Capacity

By accepting this Agreement, Licensee represents and warrants to have the legal capacity and authority to enter into legally binding contracts and this Agreement.

14.2 Independent Contractors

Both Parties are independent contractors under this Agreement. Consequently, nothing in this Agreement is intended or may be construed so as to establish a partnership or joint venture between the Parties and neither Party shall have the authority (actual or apparent) to bind the other Party.

14.3 No Implied Rights

Other than expressly provided for in this Agreement, nothing in this Agreement grants or shall be construed to grant to any Party any right and/or any license to any Intellectual Property Right or application therefore (including but not limited to patent applications or patents) which are held by and/or in the name of the other Party and/or which are controlled by the other Party, or to any Confidential Information received from the other Party.

14.4 Force Majeure

With the exception of payment obligations, neither Party shall be held in breach of its obligations hereunder to the extent only that due performance or observance of such obligation is prevented or delayed by war and other hostilities, civil commotion, accident, trade disputes, epidemics, pandemics, acts or restraints of government imposition or restrictions of imports or exports or any other cause not within the control of the Party concerned.

The Party concerned shall forthwith notify the other Party of the nature and effect of such event and both Parties shall, where the same is practicable, use every reasonable endeavour to minimize such effect and to comply with the respective obligation herein contained as nearly as may be in their original form.

14.5 Indemnification

Licensee agrees to release, defend, at Licensor’s option, indemnify, and hold Licensor and its affiliates and subsidiaries, and their officers, directors, employees, contractors and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) Licensee’s breach of these Agreement (ii) Licensee’s negligent or improper use or misuse of the Product, (iii) Licensee’s breach of any laws, regulations or third party rights; or (iv) Licensee’s breach of any Payment Service related terms and conditions; or (v) Licensee’s negligence, misconduct or intentional omission in connection with or during the course of Licensee’s use of the Product or Payments Service.

14.6 Notices

All notices or other communication required or permitted to be given in writing under this Agreement must be given in the English language by email, to the addresses provided by Licensee or such other addresses as the Parties may have designated to each other.

14.7 Other Agreements and Amendments

This Agreement and any agreement entered into pursuant to this Agreement constitutes the entire agreement between the Parties and supersedes and replaces any and all prior negotiations, arrangements and understandings, whether or not in writing, between the Parties with respect to the subject matter of the Agreement. No variation of this Agreement is valid unless it is in writing and signed by or on behalf of each Party.

14.8 Assignment

This Agreement is binding upon and inures for the benefit of the successors of Licensee but may not be assigned by Licensee, except with the prior written consent of the Licensor.

14.9 Waivers

No failure or delay by any Party in exercising any right or remedy provided by law or pursuant to this Agreement will impair such right or remedy or be construed as a waiver of it and will not preclude its exercise at any subsequent time and no single or partial exercise of any such right or remedy will preclude any further exercise of it or the exercise of any other remedy.

14.10 Severability

If any provision of this Agreement or of any of the documents contemplated in it is held to be invalid or unenforceable, then such provision will (so far as it is invalid or unenforceable) have no effect and will be deemed not to be included in this Agreement or the relevant document, but without invalidating any of the remaining provisions of this Agreement or that document. The Parties must then use all reasonable endeavours to replace the invalid or unenforceable provision by a valid and enforceable substitute provision the effect of which is as close as possible to the intended effect of the invalid or unenforceable provision.

14.11 Third Party Software

Licensee agrees, that Licensor may use Third Party Software for its Product which shall be notified to Licensee upon its prior written request. This Third Party Software is licensed to Licensee by the Third Party Software publisher or provider and therefore, governed by the terms and conditions of the applicable Third Party Software terms and conditions which shall apply directly between the Licensee and the Third Party Software provider. Licensee understands to be bound by and to comply with these open source license terms and conditions in connection with the use of the Product. Licensor provides all Third-Party Software “AS IS” without any liability and warranties or representations, express or implied. Licensor is under no obligation, to indemnify Licensee against any third-party infringement claim. Licensor will also have no liability for any damages caused by the open source software. Licensee shall not modify or create any derivative work of the Third-Party Software.

14.12 Data Privacy

Unless otherwise agreed in this Agreement, with regards to the Use of the Product Licensor’s “Privacy Policy“ under www.ventory.io/legal/privacy-policy/ applies, which shall become essential part of this Agreement by reference.

14.13 Terms of Use

Unless otherwise agreed in this Agreement, with regards to the Use of the Product Licensor’s “TERMS OF USE” under www.ventory.io/legal/terms-of-use/ applies, which shall become essential part of this Agreement by reference.

14.14 Modifications

The Licensor may modify the terms of this Agreement in its sole discretion and such modifications shall take effect and be binding on Licensee on the earliest date which they are posted to the Licensor’s publicly available website or delivered to Licensee via electronic or physical delivery. No one other than the Licensor has the right to modify this Agreement.

15. GOVERNING LAW AND JURISDICTION

The Agreement is governed by and must be construed, interpreted in accordance with the laws of Belgium without given effect to the conflict of law principles thereof. The courts of Leuven have exclusive jurisdiction over any dispute, legal action and proceedings arising out of or related to the Agreement, including its termination, which shall be binding and enforceable upon the Parties worldwide. In the event of any proceeding or litigation arising out of this Agreement, the prevailing Party shall be entitled to recover from the non-prevailing Party its legal fees, court fees and related costs to the extent and in ratio of its success. Notwithstanding the foregoing, Licensor may bring legal actions against Licensee in the country where Licensee has its seat, if it deems necessary for the enforceability of its rights regarding payments by Licensee under the Agreement.

By using the website, platform and application services provided by Ventory you agree to the following terms and conditions:

  1. All information, content and analytic data and services provided under your registered user account on app.ventory.io (“User Account”), including the related graphics and other analytical information (“Information”), are for informative purpose only and considered to be confidential.
  2. The User Account is owned and licensed by Ventory to you for your own use only. Any intellectual property related to the User Account shall be and remain, at all times, the sole and exclusive property of Ventory. You may not deploy or resell the User Account for your commercial benefit, unless otherwise agreed. Without explicit authorization by Ventory, you agree not to use, transfer, distribute, or dispose of any the Information provided to you in any manner that could compete with the business of Ventory. You may not recirculate, redistribute or publish the Information to any third party which is not an affiliate or a subsidiary of yours without Ventory’ prior written consent. Any unauthorized use, copying, reproduction, modification, publication, uploading, posting, framing, transmitting, distributing, duplicating or any other misuse of the Information or abuse of your User Account is strictly prohibited. You shall not violate the security measures governing the User Account sor attempt to gain unauthorized access to it, related data, materials, relevant computer systems or networks connected to any server associated with the Information, through hacking, password timing or any other means.
  3. To the fullest extent as permissible by applicable law, any information under your user account is provided “as is” and “as available” without warranty and liability of any kind: Ventory shall not be responsible for the User Account provided by it and makes no representations and disclaims all express, implied, and statutory warranties of any kind to you and or any third party, including warranties as to sequence, accuracy, correctness, reliability, timeliness, completeness, merchantability, non-infringement or fitness for any particular purpose of such information, its use and the expected results thereof. Ventory does not warrant an error-free or uninterrupted operation of your User Account, or that defects will be corrected including relevant functions and features provided under it. Insofar, Ventory shall not, directly or indirectly, be liable, in any way, for any: (a) inaccuracies or errors in or omissions from providing any Information; (b) delays, errors, or interruptions in the transmission or delivery of it; or (c) reason of nonperformance of the functionalities under your User Account.

    Ventory, its directors, employees, representatives, successors or assigns shall not be liable to you or to any third party, under any legal theory whether in contract (including under any indemnity or warranty), in tort (including negligence), statute or otherwise, under or in connection with the use of the User Account for any actual, direct and indirect, punitive, incidental or consequential damages and other commercial damages, lost revenue, lost profit, lost data, costs of procurement for substitution of products or services, third party claims, wasted management time, downtime of your User Account, however caused or in relation to the use of the Information and the User Account, even if Ventory has been advised specifically of the possibility of such damages.

    The forgoing limitations shall not apply to the extent restricted or prevented by mandatory applicable law that cannot be amended or excluded by contractual waiver, such as deliberate acts and fraud.
  4. Any disputes arising out or in connection with the use of the Information and the User Account shall be subject to Belgian law and the competent courts of Brussels.

As the provider of the website https://app.ventory.io/, https://ventory.io (hereinafter “Website”) and a mobile application on the Apple and Google Play store, we at Ventory (“Ventory”) are Controller as defined in applicable data protection law, more specifically the General Data Protection Regulation (EU) 2016/679 (“GDPR”), and are therefore responsible for the personal data (“Personal Data”) of the Website user. As a user of the Website you consent to Ventory use of your Personal Data under this privacy policy and you acknowledge and accept that Ventory processes your Personal Data. Your privacy is important to Ventory and Ventory is committed to protecting your privacy.

This privacy policy explains how Ventory collects and processes Personal Data, what Personal Data Ventory processes and for what purposes such data is processed.

Information about the Controller

1. Ventory Mobile App on Apple and Google Play

What Personal Data does Ventory collect? When you access the Website and its forms, Ventory collects information that includes your IP address, login data, the type of browser and version that you are using, the browser language, the operating system and platform, the date and time of access, commercial contact details as provided by you, the time zone setting, device type, geography and any other information transferred by you.

The Personal Data that Ventory collects may include names, surnames, e-mail addresses, postal addresses, phone numbers, how you used our Website, length of visits, page interaction information and other Personal Data provided by you when you sign up for the services and when you use the Website. Ventory will only process your Personal Data to the extent necessary to fulfil the services and for purposes which are compatible with providing the services, such as directing advertisement regarding the services to you.

When processing Personal Data, Ventory complies with all applicable data protection laws, in particular (but not limited to) GDPR.

Location Permissions Policy

Our mobile app requires access to the user’s location in order to provide its services. We understand that the privacy and security of our users' information is of utmost importance, and we are committed to protecting it.

  1. We only collect the minimum amount of location information necessary to provide the services offered by our mobile app. This includes real-time location data and other relevant information required to track stock and stock levels in a man-in-a-van scenario.
  2. We will only access the user’s location information when it is necessary for the proper functioning of our app, and we will not collect or use this information for any other purpose.
  3. We will not share any location information collected through our mobile app with any third party, except as required by law or with the explicit consent of the user.
  4. We will take appropriate measures to protect the location information collected through our mobile app, including the use of encryption and secure storage methods.
  5. We will provide users with clear and concise information about the location information we collect, why we collect it, and how we use it. We will also provide users with the ability to control their location information and the ability to delete it upon request.
  6. We will comply with all applicable laws and regulations regarding the collection and use of location information, including the General Data Protection Regulation (GDPR).

By using our mobile app, users agree to our Location Permissions policy. If you have any questions or concerns about our policy, please contact us at hello@ventory.io

2. How do we collect Personal Data and Customer Data?

You trust Ventory with your Personal Data and any data that you insert in connection with the services that could be both Personal Data for your own use and other data (“Customer Data”) when you register to use the services.

Ventory also collects Personal Data using cookie files to improve and personalize your use of the services. When you use Ventory services, Ventory saves cookie files on your computer. Cookies are small text files that, unless you have adjusted your browser setting to refuse cookies, our system will send your device when you visit the Website. Cookies collect standard internet log information and visitor behaviour information. The cookie files help with the functionality of the Website and allow the Website to identify your browser and to recognize what preferences you have and what settings you have made.

You can access more information about cookies at www.allaboutcookies.org.

Ventory uses the following Cookies:

  • Functional and Required Cookies. We use some necessary cookies because they allow visitors to navigate and key features on the site.
  • Analytics and Performance Cookies. We use Analytics and Performance cookies to collect information about how visitors interact with the site.
  • Session Cookies. We use Session Cookies to operate our Services.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

3. How does Ventory process your Personal Data and Customer Data?

Ventory only processes Personal Data to the extent necessary to provide the services and for purposes which are compatible with providing the services, such as directing advertisement regarding the services to you. Customer Data is only processed on your behalf to provide the services to you.

Ventory stores Personal Data and Customer Data in a database. Personal Data is used to contact you and to manage your account and any payments made by you. Customer Data is only processed on your behalf and in accordance with your instructions.

When Ventory processes Personal Data and Customer Data, Ventory complies with all applicable data protection laws as well as any laws and regulations applicable to the services provided to you.

4. Who has access to your Personal Data and Customer Data?

Ventory processes your Personal Data and Customer Data confidentially. Ventory does not sell your data to third parties. In this regard “third parties” shall not entail Ventory subcontractors who assist Ventory in performing the services to you. Ventory has subcontractors such as cloud service providers, and consultants including for IT-support and accounting. Ventory ensures that its subcontractors are liable to keep your Personal Data and Customer Data confidential.

Ventory may further reveal your Personal Data and Customer Data to third parties, including the competent supervisory authority, if it is required by applicable data protection laws or other applicable laws and regulations.

Ventory ensures that access to your Personal Data and Customer Data is limited to the personnel who require such access to perform the services and other processing activities which are compatible with providing the services.

Should Personal Data be submitted or stored by any third party in so called Third Countries, countries outside the EU, the Ventory cannot guarantee that the same level of protection can be offered as that provided for by the GDPR.

5. How long does Ventory store Personal Data and Customer Data?

Ventory will only store Personal Data and Customer Data for a limited period. Ventory ensures that Personal Data and Customer Data will be deleted when it is no longer necessary to retain it to provide the services, or for purposes which are compatible with providing the services.

Personal Data and Customer Data provided by you to Ventory is retained for the duration of your subscription of the services and for a longer period if it is required by applicable laws, for example for any legal, accounting, or reporting requirements or purposes.

6. Direct marketing and the right to opt-out

Ventory may process your Personal Data to provide information regarding Ventory services to you as a Website user, including regular electronic newsletters that you can subscribe to. You have the right to object to Ventory use of your Personal Data for direct marketing under applicable data protection laws. If you wish to object to direct marketing, please contact Ventory by sending an e-mail to sales@ventory.io or use the unsubscribe link as provided.

7. Subject Access Requests

You are entitled to additional information regarding Ventory processing of your Personal Data. In case you want to know what Personal Data Ventory stores about you and how your Personal Data is processed, please contact Ventory by sending an e-mail to admin@ventory.io (“Subject Access Request”). If you make a Subject Access Request by electronic means, Ventory will provide information regarding the processing of your Personal Data in a commonly used electronic form. The information provided by Ventory shall include the following:

(1) the purposes of the processing;

(2) the categories of Personal Data concerned;

(3) the recipients or categories of recipients to whom your Personal Data has been or will be disclosed, in particular recipients in third countries or international organizations;

(4) where possible, the envisaged period for which your Personal Data will be stored;

(5) whether you are entitled to request rectification or erasure of Personal Data or restriction of processing of Personal Data or to object to the processing or to lodge a complaint with a supervisory authority;

(6) where Personal Data is not collected from you, available information as to the source of the Personal Data;

(7) the existence of automated decision-making, including profiling;

(8) where Personal Data is transferred to a third country or to an international organization, information regarding the appropriate safeguards relating to the transfer;

(9) a copy of the Personal Data undergoing processing.

8. Rights relating to the processing of Personal Data

You are entitled to request rectification or erasure of your Personal Data and to object to the processing of your Personal Data. You may also request restriction of processing of your Personal Data. Ventory is required to update or rectify your Personal Data if the Personal Data Ventory holds on you is inaccurate. Ventory may also be required to delete your Personal Data, in example if you withdraw your consent to the processing or if the Personal Data Ventory stores about you is incorrect or irrelevant.

Ventory undertakes to respond to requests regarding rectification, erasure or restriction of Personal Data, as well as to objections to the processing of Personal Data, in a timely manner. When Ventory receives a request, which is justified according to applicable data protection laws, Ventory shall comply with the request and delete or rectify the Personal Data or restrict or cease the processing of such data.

You have the right to receive the Personal Data, which has been provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit such data to another controller without hindrance from the controller to which the Personal Data have been provided. You also have the right to lodge a complaint with a supervisory authority.

Requests under this paragraph shall be sent to Ventory by e-mail to admin@ventory.io.

9. Data security

Your privacy is important to Ventory and Ventory is committed to protecting your Personal Data and your Customer Data. Ventory ensures that Ventory will take all reasonable measures to protect your Personal Data and Customer Data and in particular to prevent unauthorized access to such data.

Ventory wants to make you aware of the risks which are inherent in data transmissions over the Internet since such transmissions are never completely secure. When you provide your Personal Data and Customer Data to Ventory over the Internet you are responsible for the risks of unauthorized access and loss of data which the transmission entails.

Ventory has implemented and maintains a number of technical and organizational security measures to keep your Personal Data and Customer Data safe when stored by Ventory. Such security measures include logical separation, encryption, firewalls and antivirus in accordance with applicable industry standards.

In the event that the security of the Website and the Personal Data be compromised, the Ventory reserves the right to take any appropriate action as set out in the relevant data protection laws, including notifying you and the appropriate regulator of such a breach where required by law.

The Website may carry links to other websites that are not affiliated to nor controlled by the Ventory. Should you access these sites from the Website, Ventory accepts no liability or responsibility over the content, privacy policies, data handling or practices of these sites.

10. User responsibility

As a Website user it is important that you are aware of your responsibility regarding the use of the services. You are responsible for protecting and updating your account information to prevent unauthorized access to your account.

You are also responsible to abide by all applicable laws and regulations. Where you process your own Customer Data which is Personal Data you act as the Data Controller, hence you are responsible for compliance with applicable data protection laws. This entails ensuring the rights of the data subjects and in particular to erase your Customer Data when you no longer need it for the purposes specified by you. If you use free text fields, you are responsible for ensuring that free text fields do not generate processing of excessive or irrelevant Personal Data. You are further responsible for your sharing of your Customer Data, for example when providing access to third parties.

The Ventory may use third-party services in order to provide services on the Website. If you decide to enable, access or use such third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions and data privacy policy of such other providers, and the Ventory is not liable for, and makes no representations as to such other services and products, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the such provider.

For your payments on the Website, Ventory assists you by way of utilizing the services of Stripe Payments Europe, Ltd. (“Stripe”). The handling of your Personal Data throughout your payment process is therefore subject to (i) the Global Privacy Policy of Stripe; and (ii) this policy. In the event of conflict between these policies in strict relation to the processing of your Personal Data by Stripe in connection with your payments on the Website, the terms of the Global Privacy Policy of Stripe prevail.

11. Changes to our Privacy Policy

Ventory keeps its Privacy Policy under regular review and places any updates on this page. This Privacy Policy was last updated: 19 October 2020.

12. Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

“Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.  Our appointed data processors include:

(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io.  Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”

13. Contact

If you have any questions about Ventory’s Privacy Policy, the data we hold on you, or would like to exercise one of your data protection rights, please do not hesitate to contact Ventory.

E-mail: hello@ventory.io