Exciting News: Our New Knowledge Base & Support Center is Live!

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Today,we are thrilled to announce the launch of our brand-new Knowledge Base & Support Center—designed to provide you with quicker, more efficient solutions, allin one place. Whether you need help with a product issue, have a burningquestion, or just want to learn more about our services, we’ve got you coveredwith a cutting-edge support experience.

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Did you know that atthe core of Ventory's mission, we’re committed to making life easier for fieldoperators and inventory managers? We focus on removing the daily frustrationsthey face, so they can concentrate on what truly matters—their real job.

Next to the technology, what was important for us was to feelsupported by a team of experts sitting next to us, listening to andunderstanding our challenges, especially regarding integrations with ourexisting infrastructure. That's what we greatly appreciated when working withVentory teams. Norvilas Žukauskas -Head of Procurement - Elteros projektai

What You Can Expect from Our New Support Center

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Here’s what you canlook forward to when you visit our Knowledge Base & Support Center:

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📚 52 Live Articles

We’ve kicked thingsoff with 52 informative and helpful articles that cover a wide range of topics.This is just the beginning, though! We’re already planning more articles forour next release, so stay tuned as we expand our resources to address even moreof your needs.

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🤖 AI-Powered Support

Need an answer fast?Our AI-powered support system is here to help! By leveraging our comprehensiveKnowledge Base, our AI can deliver fast, accurate solutions to yourquestions—no matter how big or small.

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🙋‍♂️🙋‍♀️ Human Support, AlwaysThere

While our AI isfast, we know there are times when personalized help is essential. That’s whywe’ve ensured that our expert support team is always available to assist youwhenever you need them.

💬 Super User-FriendlyChatbot

We’ve designed asmart, intuitive chatbot that will guide you through the support process. It’sresponsive, easy to use, and helps you navigate the Knowledge Base quickly tofind the answers you need—whenever you need them.

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🌐📱 Multi-Platform Access

We know you oftenwork on the go, which is why our support system is available on both our weband mobile applications. Whether you're at your desk or managing inventory inthe field, help is always within reach.

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🎟️ Ticket Creation

For more specificissues or feature requests, you can easily create support tickets. Simplyprovide the details, and our team will get back to you promptly to ensure yourconcern is addressed.

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🌟 User-Friendly Interface

You’llfind a Knowledge Base designedwith you in mind—clean, easy to navigate, and simple to use. No more endlesssearching; just quick and straightforward access to the information you need,when you need it.

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🌈 Dynamic Support Beacon

Here’s a fun, uniquetouch: our support beacon changes colors to match your brand! It’s acustomizable feature that adds a personal touch to your support experience,making it even more engaging and friendly.

A Solution That’s Faster, Easier, and More Personal

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We’re here to makeit easier than ever for you to find the solutions you need, exactly when youneed them. Whether you're looking for quick answers, need assistance with afeature, or require more hands-on support, we’re ready to help you tackle yourdaily challenges every step of the way. This new way of interacting with usbrings us even closer to understanding and addressing your unique needs andchallenges.

If there’s somethingyou’d like to see covered or have suggestions for new topics, let us know atthe bottom of the page. Your feedback helps us continue to provide the supportthat meets your needs and keeps you moving forward.

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Enjoy the Knowledge Base & Support Center here!

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